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Learn BS 5839

Terms and Conditions

Welcome to BH Courses

BH Courses is registered in Ireland under the name BUSINESS HELPER. Any matters that cannot be resolved by mutual agreement will be settled by the courts of the Republic of Ireland.

Courses

Course access
All of our courses are one-off purchases. You will have access to the course for the period stated in that course's description, starting from the moment we enable your account.

We enable access once your bank transfer has cleared. If you need a particular start date, tell us in advance and we will set it to suit you.

Different courses have different access periods, and the period stated in the course description is the period you are buying. Access runs continuously from the start date. It is not paused, extended, transferred or carried over for any reason, including holidays, illness, work commitments, or technical problems at your end. When the period ends your access expires automatically and the course is no longer available to you. Unused time is not refunded and expired access is not reinstated. If you need more time, the course must be purchased again.

No subscriptions. We do not sell recurring or auto-renewing courses. We do not store your card details, and nothing you buy from us renews or is charged again automatically. Every purchase is a single payment for a single, fixed access period.

To use our courses, you must have internet access and a computer or laptop with one of the following browsers: Firefox, Chrome, or Edge. We do not guarantee proper display of courses on smartphones and do not recommend using them for course access.

Licence to Use the Course

Every purchase is a licence for one named person. The price of a course covers a single learner, and your login details are personal to you.

You may not:

  • share, sell, lend, publish or transfer your login details to anyone else;
  • allow any other person to use your account;
  • screen, stream, project or replay the course for additional viewers, whether in the same room or remotely;
  • record, download, copy, translate or redistribute any part of the course material; or
  • use the course material to train or instruct others.

All course material, including video, text, diagrams and downloadable resources, remains the intellectual property of BH Courses. Where an account shows use by more than one person – for example concurrent sessions, geographically inconsistent logins, or credentials found to have been shared – we may suspend or terminate access without notice and without refund.

If you need to train more than one person, contact us before purchasing. Multi-user and company licences are available, and each learner is registered individually by name.

Cancellation

All courses are one-off purchases and cannot be cancelled once access has been enabled. There is no subscription to cancel and no recurring payment to stop.

Payments

We accept payment by bank transfer or card payment.
For security and compliance, we do not store card details in any form.

When you place an order, we send you our bank details and/or a secure card‑payment window opens. Once the payment has cleared, we enable your access and confirm by email. If our email does not arrive, please check your spam folder and contact us.

For multiple learners registering from one company, we set up access manually and each learner must be named.

Refunds and the 14-Day Cancellation Right

Our courses are digital content. When you order, you are asked to confirm that you want your access to start immediately and to acknowledge that, by doing so, you give up the 14-day right to cancel that would otherwise apply to a distance purchase of digital content. That confirmation is recorded against your order.

If you gave that confirmation and your access has been enabled, the 14-day cancellation right no longer applies and the purchase cannot be reversed. This is the case whether or not you have watched any of the material.

If you did not give that confirmation, you keep the 14-day cancellation right. You may cancel within 14 days of purchase and receive a full refund, provided the course has not been accessed. If you would rather keep this right than start straight away, tell us before your access is enabled and we will hold your start date until the 14 days have passed.

None of the above affects your rights where a course is faulty, is not as described, or is not made available to you. If something is wrong, contact us and we will put it right.

Guarantee

Courses are provided on an "as-is" basis. We do not and cannot guarantee that the course materials will meet your specific needs or expectations. Please read course description & ask questions before you purchase.

Independence, Trademarks and Accreditation

BH Courses is an independent training provider. All of our course material is researched, written, filmed and produced by us.

We are not affiliated with, endorsed by, authorised by, sponsored by, approved by or otherwise associated with any equipment manufacturer, software vendor, standards body, awarding organisation, trade association or certification scheme. This includes, but is not limited to: Advanced Electronics, Kentec Electronics, C-TEC, Honeywell and its brands (including Morley-IAS, Notifier, Gent, Galaxy and Xtralis/VESDA), Apollo Fire Detectors, Hochiki, Argus, Nittan, Siemens, Ziton, WAGNER (Titanus), Securiton, Hydrosense, Vanderbilt (SPC), Texecom, Pyronix, Milestone Systems, Hikvision, Dahua, Uniview, Axis Communications, Hanwha, Paxton, ONVIF, the British Standards Institution (BSI), NSAI, BAFE, the Fire Industry Association (FIA), EAL, FireQual, NSI and SSAIB.

Manufacturer names, brand names, product names, model numbers, logos and standard references are used only to identify the equipment and subject matter that our training covers. All trademarks are the property of their respective owners. No manufacturer, standards body or awarding organisation has commissioned, reviewed, approved or licensed our course content.

Our courses are technical training. They are not a qualification, certificate of competence, accreditation or regulatory approval, and completing one does not confer manufacturer approval, any licence to work on a manufacturer's equipment, or membership of any scheme. Where our material discusses a published standard such as BS 5839-1 or I.S. 3218, it is our own explanation of the subject. It does not reproduce the standard and is not a substitute for it. The published standard must be obtained from the relevant standards body.

Competence and Safe Working

Fire detection, fire alarm, suppression, leak detection and security systems are life-safety and property-protection systems. Our courses are educational material. Completing a course does not by itself make you competent to design, install, commission, service, certify or sign off any system, and does not authorise you to work unsupervised.

You remain responsible for working within your own competence, for following the current published standards, the manufacturer's own instructions and documentation, and the law in your own jurisdiction, and for any work you carry out. Equipment, firmware, standards and regulations change over time, and course material reflects the position at the time it was produced.

We make no promise or guarantee of employment, rate of pay, career progression, or success in any examination or assessment.

Disclaimer of Warranties

CUSTOMER ACKNOWLEDGES THAT THE SERVICES ARE PROVIDED "AS IS, AS AVAILABLE" WITHOUT ANY WARRANTY OF ANY KIND. BH Courses HEREBY DISCLAIMS ALL WARRANTIES (EXPRESS, IMPLIED, AND STATUTORY), INCLUDING BUT NOT LIMITED TO:

  • (A) WARRANTIES RELATING TO THE SERVICES (INCLUDING QUALITY, AVAILABILITY, PERFORMANCE, FUNCTIONALITY, AND COMPATIBILITY WITH OTHER SERVICES OR PRODUCTS)
  • (B) WARRANTIES REGARDING THE QUALITY OR ACCURACY OF INFORMATION OBTAINED THROUGH THE SERVICES
  • (C) WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • (D) WARRANTIES OF NON-INFRINGEMENT
  • (E) WARRANTIES OF MERCHANTABILITY
  • (F) WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE

No advice or information provided by BH Courses or its representatives shall create any warranty.

Limitation of Liability

BH Courses shall not be liable for nonperformance or delays in service delivery caused by any reason, whether within or outside its control. Under no circumstances shall BH Courses be liable—under contract, negligence, tort, strict liability, or any other legal or equitable theory—for any direct, indirect, incidental, exemplary, punitive, special, or consequential damages, including but not limited to:

  • Loss of use
  • Lost profits
  • Loss of data or information
  • Loss of goodwill or opportunity

This applies whether or not BH Courses has been advised of the possibility of such damages. BH Courses shall not be liable for the cost of procuring substitute goods, services, or technology.

The company’s total liability and the customer’s exclusive remedy is the cancellation of the subscriber’s account. In no event shall the company’s liability exceed the greater of fifty euro (€50.00) or the amount actually paid by the customer to BH Courses for the disputed services during the one year preceding the claim.

No action, regardless of form, arising from or related to this agreement or the provision of services may be brought more than one year after the event giving rise to the claim.

Indemnification

As a condition of using the BH Courses website and content, you agree to indemnify and hold BH Courses and its authors harmless from any claims.

Privacy

Personal data you provide when purchasing or using a course is handled as set out in our Privacy Policy, which forms part of these terms.

Changes to These Terms

We may update these terms from time to time. The version published on this page at the moment you purchase is the version that applies to that purchase.

Last updated: 7 September 2026.